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Frequently Asked Questions
Frequently Asked Questions
Orders & Shipping
How long does delivery take?
3–5 business days across India. International orders take 7–14 business days depending on destination.
Do you ship internationally?
Yes. Duties and taxes are calculated at checkout.
Is shipping free?
Free shipping on Indian orders above ₹5,000. Flat ₹99 below.
Returns & Exchanges
What is your return policy?
7-day easy returns on unworn items with original tags. See our Returns & Exchanges page.
Can I exchange for a different size?
Yes. Request via WhatsApp within 7 days of delivery; we'll arrange a pickup and ship the new size.
Product & Sizing
Are these handmade?
Yes. Every piece is hand-finished by Mumbai-based artisans. Each garment has small variations that are part of the craft.
How do I pick a size?
See our Size Guide, or send measurements via WhatsApp for personalized help.
Payments
What payment methods do you accept?
UPI, GPay, PhonePe, all major credit and debit cards, net banking, and cash on delivery (selected Indian PIN codes).
Placeholder questions. Replace with real FAQs after launch as customer questions come in.